Richard immediately understood the scope of our business requirement at a conceptual level and was able to technically profile and detail the solution with a methodology that conveyed a great deal of trust and integrity around his proposal and service offering.

Throughout the project Richard was constantly challenged to deliver solutions that work around the core, fixed OOB elements of Salesforce and he was able to find an appropriate path that delivered to meet our expectations and requirements balancing the constraints of the software framework with the real-world practicalities of system users integration with bespoke CRM Solutions.

We will continue to use Richard for our Salesforce Development and are happy to request and also recommend his excellent service, expert knowledge and helpful advice.

Richard is excellent in understanding the needs of the organisation in changing an existing CRM system into the most successful programme in the world: Salesforce CRM. He is very quickly familiar with what the needs of the organisation are in terms of priorities and the need to get the CRM system to handle a number of business issues and will deliver an excellent integration. Highly recommended also if no CRM system exists at the moment.

Richard helped us enormously with customising and implemeting a bespoke Salesforce solution to help develop the sales function of our social enterprise. Richard took great care to understand our business needs and provided a great level of support post-implementation.